Refund Policy
Last updated: [EFFECTIVE_DATE]
We want you to feel confident about your purchase of TheWedKit (the "Service"), operated by [COMPANY_NAME]. This policy explains when and how you can request a refund.
1. Our guarantee
If TheWedKit isn't right for you, you may request a full refund within [REFUND_WINDOW] of your purchase. No complicated conditions — just email us.
2. How to request a refund
Email [CONTACT_EMAIL] from the address you used at checkout, with your order details. We'll confirm and process approved refunds to your original payment method through Stripe, typically within 5–10 business days.
3. After the refund window
Because the Service is a one-time digital purchase with immediate access, requests made after [REFUND_WINDOW] may not be eligible. We still review reasonable requests case by case.
4. Upgrades
If you upgraded a plan by paying the price difference, refunds apply to the amount paid for the current plan, following the same window as above.
5. Chargebacks
If you have any issue with your purchase, please contact us first — we're happy to help and it's the fastest path to a resolution before opening a dispute with your bank or card provider.
6. Contact
Questions about refunds? Email [CONTACT_EMAIL].